All posts in " Customer Service Secrets "

Go the Extra Mile: 11 Customer Service Secrets

February 2, 2017

For many businesses, it’s a common practice to solve customer problems as they arise. It has become the ‘norm’ of doing business. But is this practice really ideal? For most people, this approach is okay. But to tell you frankly – it’s NOT ideal. The fact is customers want something more out of the service […]